What hotels need to do to make their guests feel safer

In an effort to understand what would help hotel travelers feel comfortable during future stays, the American Hotel & Lodging Association commissioned a survey to better understand guest wants.

The top 3 factors that would help guests feel more comfortable include:

  1. Wearing of masks by hotel staff (87%) and guests (85%)
  2. Suspending daily housekeeping services (86%)
  3. Using technology to reduce/eliminate direct contact (85%)

What would make you feel more comfortable during your next hotel stay?


Major hotel companies currently require guests to wear face masks, yet further measures could still help. Read more here.

Have a thought? Tell us!